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Frequently Asked Questions |
Frequently Asked Questions
about Windshield and Auto Glass Replacement
Q. Will my insurance
company pay for my new windshield repair?
A. Yes, if you have full coverage (comprehensive).
Your only out-of-pocket expense is your comprehensive
deductible, which in most cases is between $0-$100. If you
think your deductible is higher than $100, be sure to
confirm that you are not confusing your "collision"
deductible with your "comprehensive" deductible, as
collision deductibles are usually higher, but not applicable
to windshield repair or replacement.
Q. If I need a door,
back, side, or vent glass replaced other Windshield, can you
do that?
A. Yes, We sell and service all auto glass parts:
door, vent, back, quarter, etc.
For more information or if you have any additional
questions, simply call us at 218-681-1333.
Q. How long does it take to replace my windshield?
A. We can complete most vehicles in approximately 2
hours. However, we highly recommend that you refrain from
driving your vehicle for 2-3 hours (varies with humidity,
temperature and type of urethane) after the installation is
complete to ensure proper curing of the urethane seal. Your
technician can provide the best estimate of a safe
drive-away time on the day of your installation, based on
current conditions and materials used
Q. Will you install Auto Glass that is the same quality
as I have in my vehicle right now?
A. Yes. We use high quality auto glass from Original
Equipment Manufacturers (OEM) such as PPG, Pilkington, Mopar,
Carlite, and Guardian.
Q. Will my insurance rates go up if I get my windshield
replaced through my insurance?
A. No, windshield replacement falls under the
"comprehensive" portion of your insurance rather than the
"collision" portion. A cracked windshield does not reflect
your driving ability and has no bearing on your level of
risk to the insurance company. Therefore, the windshield
repair or replacement of your car will not influence your
insurance premiums.
Q. Will Thief River Glass bill my insurance for me?
A. Yes. We will handle all necessary paperwork and
billing directly with your insurance company. We take care
of the hassle involved with windshield replacement so you
don't have to.
Q. Will I be able to get where I’m going while my
windshield is being replaced?
A. Yes. We can give you a ride to or from home or work
and in some cases pick up your vehicle from your workplace.
We also have a vehicle available for your use while your
windshield is being installed.
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